Need housing assistance? 21st CES Housing Management Office is here to help.

Published June 6, 2017
By Robb Lingley
21st Space Wing Public Affairs

PETERSON AIR FORCE BASE, Colo. -- The 21st Civil Engineer Squadron partners with Tierra Vista Communities to provide homes for military families at Peterson Air Force Base, Colorado. It has 20 general officer homes and 669 three and four-bedroom homes for accompanied military members of all services, military retirees, Department of Defense retirees, as well as current DoD employees and their families.

TVC opened in 2010 and has a 50 year agreement with the Air Force to maintain the housing development. It provides amenities including parks, playgrounds, regular resident events and offers a wide choice of homes to fit their needs. TVC offers new and renovated single family homes, emergency maintenance, front yard care service, fenced in back yards and garages.

The 21 CES Housing Management Office works with TVC to ensure that all housing is assigned and maintained properly by reviewing all referrals of personnel applying to live at TVC. They also work with residents to resolve concerns and issues.

On July 28, 2016, a hail storm struck Peterson AFB inflicting mass damage to buildings, windows and cars. In the TVC housing area, every roof was damaged and they’re still being repaired. TVC’s insurance covered all of the destruction.

The enforcement of the housing resident’s guide, maintenance response time, maintenance of a home when someone moves out and environment compliance are just some of the areas the HMO monitors.

“We monitor TVC’s compliance to the closing documents of that agreement. We evaluate TVC’s performance on a quarterly basis and report directly to the 21st Space Wing commander as well as Air Force Civil Engineer Center at Joint Base San Antonio-Lackland, Texas,” said Mariann Padgett, 21 CES Housing Management chief.

Another important role of HMO is to work with residents to resolve concerns and issues. If a resident has concerns and needs additional help, they can contact the HMO for mediation and resolution. That works in reverse as well. If a resident is not responding to TVC, the HMO will get involved.

“We get approximately 700 referrals a year and they must meet five specific criteria,” said Padgett.

“Applicants must submit orders, sex offender AF form 4422, rank, family size to determine if they need a three or four-bedroom home, and when they would be eligible to move in,” Padgett said. “TVC is such a popular housing development that there’s always a waiting list.”

HMO gets referrals from the U.S. Air Force Academy, Schriever AFB, Fort Carson and Peterson AFB with eligibility depending on rank and the type of housing required.

HMO provides assistance to military living off base by advising and analyzing rental agreements as well as providing landlord and resident mediation. They also review what’s been posted on Homes.mil to ensure what’s been posted for rent is appropriate for housing in Colorado Springs. They also monitor and provide regional rental rates to the Air Force for development of the Basic Assistance for Housing for this region.

For more information on TVC housing contact the Housing Management Office at 719-556-4777, 719-556-7947 or 719-556-4332.

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